Frequently Asked Questions

I want to ...  How much would it cost?
It is important for us to conduct an on-site evaluation to determine the condition of your space and compliance with state and local codes. Too often there are factors that influence construction methods and affect the scope of work, and the proper selection of materials for your environment. We want to give our customers customized, accurate estimates on every aspect of their project, so contact us today to schedule your FREE consultation!

Is my estimate no-obligation? What if I want options?
Yes. We come to you to evaluate your space and give you a written proposal for free! We want our customers to make informed decisions before committing to a project. In many cases, we provide multiple layouts to maximize space planning.

What types of payment do you accept?
We accept checks, money orders, and most major credit cards (Visa, Master Card, Discover, American Express.)

Do you have options for financing available?
Yes we do. We help homeowners with their loans through our online financing partners.

Do you use subcontractors?
We are a full-service company capable of providing all areas of specialty construction. See the “Why Us” section to view a list of services we provide.

How will I know what is happening next in my project?
At signing, you will receive a Rough Project Schedule which outlines each step of your project and associated time frames. Also, our Project Manager is in direct contact with you throughout the process so you know what to expect.

May I contact your references?
You can absolutely call/e-mail our list of references available in our information packet. Our past customers are eager to tell people about their positive experience with Better Built Basements. We encourage you to check the references of anyone doing work in your home.